Are you unable to see the entirety of the pop-up windows and cannot press “Next” or “Confirm”?

The problem might be that your internet page is zoomed in or enlarged.

Follow these steps to resolve the issue:

You are using a desktop or laptop, refer to the following articles:

• If you are using the Chrome browser, follow this guide: Chrome Guide
• If you are using the Safari browser, follow this guide: Safari Guide
• If you are using the Firefox browser, follow this guide: Firefox Guide
• If you are using the Microsoft Edge browser, follow this guide: Microsoft Edge Guide

You should now be able to see and use the pop-up windows correctly.

(Please note that the Lanla mobile app is not yet supported on tablet devices. It may work, but it could also encounter some issues. If you wish to use a tablet device, please open the Lanla website directly in your browser for a more suitable experience.)